Terms of service

Welcome to ISSOO. By accessing or purchasing from our store, you agree to the following terms and conditions.

1. Acceptance of Terms

By using this website and placing an order, you agree to be bound by these Terms of Service.

 

2. Orders & Purchases

• An order is considered accepted once a confirmation email has been sent.

• ISSOO reserves the right to cancel any order suspected of resale, fraud, abuse, or misuse of our services.

 

3. Shipping & Delivery

• Shipping origins vary depending on the product category.

• Original apparel may be shipped directly from our overseas production partners.

• Select and pre-loved items are shipped from Japan.

• Delivery times are estimates only and may vary due to customs procedures, carrier delays, or circumstances beyond our control.

• Customers are responsible for any customs duties, import taxes, or related fees charged by their destination country.

 

4. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

 

5. Pre-Loved Items

• Pre-loved items are unique and may show signs of age or wear.

• Product conditions are described as accurately as possible, but minor imperfections may not be considered defects.

 

6. Prohibited Activities

Users may not:

• Interfere with the operation of this website

• Violate intellectual property rights

• Use the website for unlawful purposes

• Harm or disrupt other users

 

7. Intellectual Property

All content on this website, including logos, artwork, photographs, designs, graphics, and text, is the property of ISSOO or its respective owners.

 

8. Changes to These Terms

ISSOO reserves the right to modify these Terms of Service at any time without prior notice.